Every page on this site carries figures that move: a multiplier revised overnight, a payout window shortened, a cap added without announcement. When a reader spots one that no longer matches what an operator publishes, the fastest way to get it fixed is to send it here.
How to reach us
The contact form on this page is the primary route to the team, and our editorial inbox is monitored alongside it. Both arrive in the same place, so there is no advantage to doubling up. We read everything sent through either channel, including complaints about the way the site presents offers, suggestions for topics the coverage has missed, and reports that a cashier has dropped a payment method or changed its minimum deposit.
When writing in, it helps to tell us which page you were reading and which figure looked wrong. A screenshot of the operator’s own terms page is the single most useful thing a reader can attach, because terms move and the version you saw may be gone by the time we look. We do not publish reader names or email addresses, and we do not pass correspondence on to any operator without asking first.
Corrections
A correction email should include four things: the page address, the sentence or table row that is wrong, what the operator’s terms currently say, and where you saw it, meaning a link or a dated screenshot of the operator’s own site. That is enough for the team to verify against the primary source rather than against another comparison page, which is the standard we hold ourselves to. If we cannot confirm a correction from the operator’s published terms, we will say so rather than quietly changing a figure on someone’s word alone.
Confirmed corrections are applied to the page and, where a table row changes, to the model behind it, so the arithmetic stays consistent with the text. We note material changes on the page rather than editing silently. Corrections to the site’s own methodology are treated the same way: if a reader shows our costing assumption no longer reflects the market, the assumption changes and the change is stated.
Partnerships
Partnership and advertising enquiries go through the same channels, marked clearly as commercial. The position on placement is settled and published on how-we-are-paid: all placement on this site is bought, and it is disclosed there rather than implied. We do not accept payment to alter an editorial score, to change the order of the board, or to describe an offer in terms its own operator does not publish. Enquiries that ask for any of those things are declined on receipt.
For enquiries that fit within that position, include the brand, the jurisdiction of its licence, and the terms of the offer as published by the operator itself. We verify licence status on the issuing regulator’s public register before any brand appears anywhere on the site, and a claim that cannot be verified there keeps a brand out of the comparison pool entirely.
Response times
The commitment is a reply within two working days of a message arriving, and that applies to corrections, feedback and commercial mail alike. Corrections to a live figure take priority once verified, because a wrong payout window or multiplier costs readers money every day it stands. Complex commercial enquiries can take longer to answer properly, and where that is the case we acknowledge the message inside the two-day window rather than leaving it unanswered.
Messages sent at weekends and over bank holidays are counted from the next working day. If you have not heard back inside the stated window, resend rather than assuming the message went missing silently; duplicate sends are merged and never counted against a reader.